FAQ
Materials
Pendulums and Baby Pendulums
Crystal - Resin
Chain - Aluminium alloy ( (may contain nickel)
Extra chain - metal alloy (may contain nickel)
U ring attachment - Zinc Alloy
Silver top - Solder
Talismans
Crystal - Resin
Chain - Iron
Immortals
O ring - nickel silver
Sacreds
Filigree - Iron
Cross - Zinc alloy
Chains
The chains are chunky are a aluminium alloy a light weight metal. The chains come in gold and black variations, please note these are electroplated Silver chains. The black chain will show silver if scratched.
Chain lengths
Baby Pendulum
50cm from clasp to small chain
34cm only big chain
Crystal - 6cm crystal including attachment
4.5 without attachment
Baby can be layered with a pendulum on regular or long chain depending how low you like the crystal to sit.
Baby and regular Pendulum. Long sits lower on the chest.
Pendulum
50cm from clasp to small chain
34cm big chain
6.5cm crystal including attachment
5cm without
Long Chain
60 cm from clasp to small chain.
Shipping
UK - Free
EU - £10
US - £14
Shipping times
After the drop, your order will be packaged with love by Ryo and can take up to 7 days to package and post but will always strive to get them to you as soon as possible thank you for your patience and understanding with order times.
All orders are tracked with Royal Mail and you will receive an email with tracking after you order.
Delivery times
( After 1 week packing time )
U.K. - 2-4 days
Europe - 1 - 2 weeks
US - 1 - 2 weeks
Worldwide - Up to 3 weeks.
All delivery times are estimates based on time taken after dispatch. Please be aware that now the UK has left the EU, anyone purchasing from outside the UK may be charged customs and VAT duties as their items enter their own country. These duties are set by the government of each country and are outside our control’.
Once your item is shipped, the control is out of our hands. If you have questions about your shipment after it has left our studio you will need to check tracking and then call Royal Mail or visit your local office. They will be able to provide much more up to date information than we can.
Crystal position
The front has the wider flat part but you can wear them anyway you like. The pendulum shape isn’t symmetrical but the baby shape is.
Glow in the dark Crystals 💡
Night Glow 💡
Black Magic 💡
White Magic 💡
TOXIC 💡
Glow Time
The longer it’s exposed to the sun or UV light the longer it will glow. If you have them in a cupboard they won’t glow as they need to absorb light!
Experience a glow time of up to 4 hours depending on how long it’s had to absorb light. Grab one of our UV torch keyrings to charge up instantly and get that glow going!
Returns and refunds
Each crystal is unique and will vary from the photo on the website.
if you are unsure you can always message me on Instagram or use our contact form.
If for any reason you change your mind, please send your order unworn rokz and in its original condition for a refund up to 7 days after receiving - shipping costs to be paid by customer. Earrings and any jewellery for pierced ears is non-returnable due to hygiene reasons.
——
With Love,
Ryo 🌹
Let customers speak for us
Love it. I was so excited to order one and I didn't want to miss out I ordered the wrong one. Luckily it was changed to the one I wanted and she was very accommodating. Thank you
My first time ordering one of these and was absolutely in love when it arrived. It was packed beautifully with a lovely cloth bag with the brand name on it and the shipping and delivery was very quick. The pendant itself had tissue paper wrapped round it for protection and attention to detail on the pendant itself was stunning. Will definitely be purchasing another one on the next drop! the owner of the love rox was so helpful and it’s such a lovely person and helped me through the whole purchase and made me feel comfortable and answered any questions I had! 5 stars ⭐️⭐️⭐️⭐️⭐️
Absolutely love it!
Beautiful baby pink colour, good quality and well made ,arrived quickly. Wish I could buy them all x
Love it ,so glad went fro the longer chain a real statement piece
I absolutely love the toxic baby pendulum. Was so lucky to nab this one. It’s my second Loverokz and again I wasn’t disappointed. The glow is stunning and such lovely little touches to make your order that bit more sweet with the little note and stickers. Always worth the online battle to try and grab one.
I’m absolutely obsessed with this. Lighter than I thought (which I like: a chunky look without feeling like there’s an anchor round your neck) beautiful blending with the colours - fab that it’s glow in the dark. I wear it literally all the time I can’t wait to get more. Packing was super cute also love the bag, the stickers. Just perfection to receive in the post!
Got it about a week later
Thought it was going a be heavyweight but can't really complain, looks fantastic can't wait to get more (if I get the chance lol)
Love love love
Thank you 😊
I love my baby pendulum! It looks exactly like the picture and the quality is superb! The hook on the chain was a little bit hard to open, but I think it will be easier when I have used it a bit. Worth every penny, I bought a second one 2 weeks later, and I’m planning on buying many more!
Perfect length. Love the sturdiness of the chain and clasp.
